How do I return an item?

Shipping and Return Policies

Shipping Information and Policies

Most items arrive within 2-7 days after placement of orders, depending upon where product ships from and where it is going to.

Feel free to call to follow-up or ask questions..

If you need special handling to ensure delivery by your needed time, please contact us for details.

Our postal address is 10247 Lakeside Blvd. Ext., Dunkirk, NY 14048

We can be reached via e-mail at or you can reach
us by telephone at 1-800-666-9198 or 716-679-7716.

Our Fax Number is 716-679-7718.

Return Policy

If you feel the need to return a product, please feel free to call for assistance. We can help take care of your issues. If there is a functional problem with a product, we can usually fix or replace the item.

§ Returns may be authorized for up to 30 days after receipt or within 30 days of when they are given as a gift.

§ Return Authorization number must be issued and shipping directions given before returning a product. Products returned without prior approval will not be credited.

§ Merchandise must be returned complete, in "as new" condition, with all manuals and instructions and in original packaging.

§ Customer is responsible for freight charges both ways. This includes delivery charges to the customer on items sold as "Includes Delivery Charges" or "Delivered Price" or "Free Delivery"

§ On some custom or special order items, there may be additional restocking fees. You will be notified of this at the time of your order if it is applicable.

§ If you have any doubts or questions about suitability of a product, please call 1-800-666-9198 and ask for assistance

1-800-666-9198 10247 Lakeside Blvd Ext Dunkirk NY 14048
It all started with a great idea and a little hard work. Today we're proud to provide quality products direct to your doorstep through an experience you'll enjoy. And most of all, we hope you'll enjoy the products as much as we do. Call or email us today to let us know what you think. We'd love to hear from you!